Work Project
Work Project
Work Project
Flexi Cash
Flexi Cash
Flexi Cash
Context
Flexi Cash is an emergency loan feature provided by Jenius. This project aimed to create nine prototype scenarios for Flexi Cash's new flow design. The prototypes will later be handed to the customer experience team so that they can conduct usability testing with Jenius users.
Flexi Cash is an emergency loan feature provided by Jenius. This project aimed to create nine prototype scenarios for Flexi Cash's new flow design. The prototypes will later be handed to the customer experience team so that they can conduct usability testing with Jenius users.
Flexi Cash is an emergency loan feature provided by Jenius. This project aimed to create nine prototype scenarios for Flexi Cash's new flow design. The prototypes will later be handed to the customer experience team so that they can conduct usability testing with Jenius users.
The Problem
The Flexi Cash team noticed a decrease in the number of users using that feature.
The Flexi Cash team noticed a decrease in the number of users using that feature.
The Flexi Cash team noticed a decrease in the number of users using that feature.
The Why
Because Flexi Cash is one of many sources of income in Jenius and also Bank BTPN, they want to retent or even increase the users to use the Flexi Cash feature in Jenius
Because Flexi Cash is one of many sources of income in Jenius and also Bank BTPN, they want to retent or even increase the users to use the Flexi Cash feature in Jenius
Because Flexi Cash is one of many sources of income in Jenius and also Bank BTPN, they want to retent or even increase the users to use the Flexi Cash feature in Jenius
The Result
Nine different prototype scenarios were created to accommodate the customer experience needs for conducting usability testing with the Jenius users.
Nine different prototype scenarios were created to accommodate the customer experience needs for conducting usability testing with the Jenius users.
Nine different prototype scenarios were created to accommodate the customer experience needs for conducting usability testing with the Jenius users.
© Framer Inc. 2023
Instagram: @justkaleee
Email: xelainwork@gmail.com
© Framer Inc. 2023
Instagram: @justkaleee
Email: xelainwork@gmail.com